Essential Steps to Prepare for a WHO PQP Facility Audit
For pharmaceutical manufacturers aiming to supply to global health organizations like UNICEF, Global Fund, or GAVI, obtaining WHO Prequalification is a key milestone. At the heart of this process lies the WHO PQP facility audit, a rigorous on-site inspection that verifies GMP compliance. Preparing for this audit requires strategic planning, robust quality systems, and thorough documentation control. This guide outlines how pharmaceutical professionals can prepare effectively for a WHO PQP facility audit and improve their chances of success.
Understanding the WHO PQP Audit Process:
The WHO PQP audit assesses whether a manufacturing site meets the standards defined in WHO TRS 986 and TRS 961. It includes an inspection of facilities, systems, documents, and personnel capabilities and is conducted by a team of trained WHO inspectors over 3–5 days.
Step 1: Internal GMP Readiness Assessment
Begin by conducting an internal self-inspection using WHO’s GMP checklist. This helps identify gaps early and prioritize remediation.
- Use WHO TRS 986 Annex 2 as your reference document
- Check alignment with ICH Q7/Q10 and WHO GMP clauses
- Audit the entire quality system: change control, deviation management, CAPA, validation, etc.
Step 2: Assemble the Pre-Audit Documentation Package
WHO requires the submission of key documents before inspection scheduling. Ensure the following are current and accurate:
- Site Master File (SMF): Comprehensive overview of the site’s infrastructure and operations
- Validation Master Plan (VMP): Details of ongoing and completed validation activities
- SOP index and key GMP procedures: Including deviation, change control, CAPA, training, cleaning
- Recent batch records: For all products under review
- Organograms and equipment lists
Step 3: Train Subject Matter Experts (SMEs)
The success of the audit heavily depends on how confidently your personnel respond to inspector questions. Conduct structured SME training to ensure:
- QA, QC, Production, Engineering, and Warehouse leads know the SOPs
- SMEs understand the WHO inspection process and global expectations
- Consistent responses are given based on documented processes
Step 4: Simulate a WHO PQP Audit
Organize mock audits with internal or external auditors familiar with WHO’s approach. Simulate real conditions including:
- Opening and closing meetings
- Facility tour walkthroughs
- Batch record traceability checks
- Stability testing protocol evaluation
- Audit trail review of electronic systems
Step 5: Prepare an Audit War Room and Response Plan
Set up a designated room equipped with:
- Printed and digital SOPs, BMRs, SMF, and VMP
- Assigned scribe, runner, SME, and QA point of contact
- Document request log with tracking and delivery timelines
- Audit room briefing board with daily inspector feedback summary
Step 6: Clean and Calibrate the Facility
- Ensure all cleaning logs and sanitation protocols are up to date
- Calibration certificates must be current for all equipment
- Gowning procedures, HVAC maintenance, pest control—all should be audit-ready
Step 7: Inspect Stability Study Controls
As WHO places strong emphasis on long-term and accelerated stability, confirm the following:
- Data complies with ICH Q1A(R2) guidelines
- Out-of-trend (OOT) and out-of-specification (OOS) results are properly investigated
- All chambers have current qualification and continuous monitoring logs
- Stability summaries support shelf-life claims on packaging
Step 8: Review Previous Audit Findings
If the facility has undergone other audits (e.g., by USFDA, EMA, or local NRAs), analyze the findings and corrective actions. WHO inspectors may ask about repeat deficiencies and systemic CAPA effectiveness.
Step 9: Rehearse the Opening Meeting
- QA Head should prepare a site presentation
- Explain company structure, site layout, quality systems, and prior WHO engagements
- Be ready to present organization charts and key quality metrics
Step 10: Build a CAPA Framework in Advance
Prepare a template to log and respond to findings during the audit. Include fields for:
- Observation classification (Critical, Major, Other)
- Root cause analysis (RCA)
- Corrective steps
- Preventive actions
- Timeline and responsible department
Step 11: Prepare Teams for Real-Time Traceability Requests
WHO inspectors will often trace a batch from start to finish. Make sure:
- Raw material receiving, storage, issuance, and usage are well-documented
- Environmental monitoring data aligns with production timelines
- QC testing records are linked with analytical methods and equipment IDs
Step 12: Align SOPs with WHO GMP Expectations
Ensure your SOPs reflect actual practices, include version control, and are compliant with WHO GMP modules including:
- Document control
- Training
- Deviations and OOS handling
- Self-inspections
- Complaint handling
Post-Audit Considerations:
- Submit your CAPA plan within 30 days
- Track CAPA timelines and implementation status
- Be ready for re-inspection or desk review if additional evidence is required
- Document lessons learned and update training programs
Conclusion:
A WHO PQP facility audit is a pivotal milestone for any pharma organization aspiring to supply to global health markets. Preparation must be strategic, collaborative, and focused on quality systems. By aligning with WHO expectations, training your people, and simulating inspections, you can not only pass the audit—but also build a robust compliance culture that supports sustained regulatory trust and global impact.